You may have your signing business, and you may have discovered that leadership is part of your work. If you’re thinking, “This is not what I signed up for!”, consider that leadership in some form is part of most businesses, organizations, corporations, home-based businesses, associations, meetings and even families.
Don’t let all the chatter these days about leadership stress you out. Be yourself, be open, be kind and continue to learn. There are many definitions of leadership, but one that I especially like for the purposes of this article is this:
the act or an instance of leading
- leadership molds individuals into a team
- —Harold Koontz & Cyril O’Donnell
In your signing business, do you find that you need to educate the signers?
Do you find yourself teaching new signing agents how to do signings?
Do you have kids that each have different needs, but also need to be taught to work within the family arrangement?
See, you’re already doing it. Here are three tips to help you continue to lead, teach and inspire:
1. Accept feedback. Everybody is different in their likes, dislikes, learning styles, ability to communicate clearly, etc. Ask for feedback from your team, customers, family. Then, when they offer it, accept it with a smile and where you can, genuinely put it to use. This can inspire confidence in them that they are valued and that in the future they can feel comfortable giving their feedback.
2. Listen. When people sense you are really listening, they know you care about them. Listen to understand, not respond.
3. Inspire cooperation.
No one is an island, and in most groups of people, there is a need for cooperation
among them. As an illustration, in the example above, you and your customers need cooperation for you to teach them the full benefit of what they are purchasing and using. You need to show, talk and educate; they need to listen and be attentive to learn, and then do what they learn, to appreciate the full value of the product.
You can contact me at firstname.lastname@example.org , or call me at 602-243-5642 (Phoenix) or 505-750-7847 (cell).